Privacy and Cookie Policy

Privacy Policy

 

Thank you for visiting the RNT Fitness website. Your privacy is important to us. To protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: Firstly, to process your order and secondly, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the opportunity to refuse any marketing email from us.

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies or errors, we will delete or correct it promptly.

 

Any and all information will not be sold or otherwise provided to third parties, misused in any way or held or processed contrary to our obligations and your rights under the General Data Protection Regulation 2018. All information collected via [Worldpay]/[Stripe] will be held by RNT Fitness in accordance with its data privacy policy and your rights as a data subject under the GDPR.

 

Data Processing

Definitions:–

 

Data Protection Legislation: the General Data Protection Regulation 2018 (“GDPR”)  as amended or updated from time to time, or any successor legislation.

 

Personal Data:  any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

For the purposes of the Data Protection Legislation, the Customer is the data controller and Results Now Training Limited (“RNT Fitness”) is the data processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation).

 

RNT Fitness shall, in relation to any Personal Data processed in connection with the performance by us of our obligations:-

 

(a)    process that Personal Data only on the written instructions of the Customer;

(b)    ensure that it has in place appropriate technical and organisational measures (that can be reviewed and approved by the Customer at the Customer’s request) to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);

(c)     ensure that only those individuals that need to access or process Personal Data will have access to and/or process Personal Data and those individuals are and will continue to be obliged to keep the Personal Data strictly confidential in compliance with the Data Protection Legislation;

(d)    assist the Customer, at the Customer’s request and reasonable cost, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;

(e)    notify the Customer and the Information Commissioner’s Office (“ICO”) without undue delay (and in any event in compliance with the required timescales set out in the Data Protection Legislation) on becoming aware of a Personal Data breach; and

(f)      at the written direction of the Customer, delete or return Personal Data and copies thereof to the Customer on termination of the agreement unless required by the Data Protection Legislation to store the Personal Data.

 

The Customer will be required to provide consent to RNT Fitness to appoint Worldpay and Stripe as a third-party processor of Personal Data. RNT Fitness confirms that it has entered or (as the case may be) will enter with the third-party processor into a written agreement substantially on that third party’s standard terms of business, but in any event, that such terms will ensure compliance by the third party with the Data Protection Legislation.

 

Cookie Policy

 

A “cookie”means a small file placed on your computer or device by this Site when you visit certain parts of this Site and/or when you use certain features of this Site.

 

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

 

Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 

By using Our Site, you may also receive certain third party cookies on your computer or device. Third party cookies are those placed by websites, services, and/or parties other than RNT Fitness.

Cookie NameDefault Expiration TimeDescription
__utma2 years from set/updateUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt10 minutesUsed to throttle request rate.
__utmb30 mins from set/updateUsed to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmcEnd of browser sessionNot used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.